Douglas Hanna » Showcasing the Showcase
When: Sunday, June 28, 2009, 12:45pm
Speaker: Douglas Hanna, DouglasHanna.com
Description: Douglas Hanna gives background on and highlights some of the best sites in the extremely popular WordPress.org Showcase. In his presentation, Doug will also share some behind the scenes insight into how the Showcase operates and how people can get their own sites into the Showcase.
About Douglas: Douglas Hanna is a consultant, blogger, and speaker who specializes in customer service. He writes about customer service and the customer service experience on his blog, Service Untitled. Douglas has helped companies of all sizes improve their customer service since 2004 and has written numerous articles on how and why companies can use customer service as their competitive advantage. When he isn’t blogging or consulting, Douglas works for Automattic, the company behind WordPress.com and Akismet.com, as a “Communications Engineer.” At Automattic, Douglas spends most of his time running the day-to-day operations of the WordPress.org Showcase and helping to support WordPress.com users. When he isn’t doing anything related to work, Douglas enjoys reading and playing the piano and is a diehard Duke Blue Devils fan.